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24-26 April, 2018
The Omni Dallas Hotel at Park West

Media Center

Articles

Debunking 5 Myths: How Feasible is a Shared Services Model in Higher Ed

With rising tuition, research dollars shrinking, and state budget allocations being reduced, the higher education industry has important cost issues to address. To manage this, a growing number of colleges and universities are adopting a shared services model for various activities and transactions. However, the higher education sector is relatively new to the adoption of such a model, and there are already a number of frequently voiced myths that, if believed, can leave an institution hesitant to implement shared services.

Ronn Kolbash, Associate Vice President for Shared Services, University of Chicago and Stephanie Avallone, Director of Service & Quality Management, Yale University debunk these myths in this exclusive article.

UCSF Case Study: Leveraging Enterprise-Wide HR Shared Services in Higher Education

This Case Study details the ways in which Shared Services have helped the University of California San Francisco, including the benefits of meeting budget restrictions head on.

Interviews with Industry Leaders

Yale University’s Strategy to Successful Faculty Buy-In

Despite the obvious process improvements and efficiencies afforded by a shared services model, many institutions struggle to upend deeply-rooted processes that prevent cost-savings and efficiencies. Stephanie Avallone, Director, Strategy & Quality Management at Yale Shared Services, walks us through the university's strategy, implementation and continual improvements in this exclusive interview.

People over Processes is Key to Shared Services' Success

"I've learned over the years that the more time I spent with the people the more successful we become," says Pam Gabel, Executive Director, Shared Services Center, University of Michigan in this exclusive interview. It's all about the People. Processes can be trained. Process improvement can be strategized. It's easy to train people to do value mapping, but it's difficult to train someone to deliver a vision and to be responsive to people. That takes a lot more time.

Which Shared Services Model is Right for You?

In this exclusive interview, Kevin Hegary, Executive Vice President and Chief Financial Officer, University of Michigan, helps us understand that designing your shared services model to solve the problems your organization is currently facing is the key to success.

Fast Track Your Attendance

SSHE Awards Application

We are accepting applications for the SSHE Excellence Awards! If you have a success story in your organization that you would like to be recognized for, the deadline to submit your application is Friday, March 31st!

Justify Your Trip Letter

Present your boss with this customizable letter detailing the reasons why you should attend the upcoming conference, and you'll be sure to receive approval to join us!

CURRENT ATTENDEE SNAPSHOT - Shared Services in Higher Education Summit

Will we be adding your name to the list? Download the Current Attendee Snapshot to see who you can expect to network with on-site. Don’t forget to check out the last page for exclusive opportunities available to network with our high-level audience at this year’s event!

Presentations

Case Study: Expert Insight into Shared Services for Higher Education

At the last iteration of Shared Services for Higher Education, we heard from Directors, Vice Presidents, Administrators, and Managers about topics critical to shared services in education. This case study includes expert insight into these topics, such as organizational structure suggestions for a shared services model, strategies for developing and managing a successful shared service center on a budget, and more.

Exclusive Content

SSHE Benchmarking: How Does Your University Compare?

This benchmarking report showcases the results from live audience polling that was conducted with higher education and government shared services professionals at SSON's 9th Shared Services & Process Improvement for Higher Education & Government conference, which was held in United States in December 2016.

SSHE Advisory Board: A Proactive Approach to Shared Services

Ahead of the 2nd Shared Services in Higher Education Summit, we sat down with some of the biggest influencers on our SSHE Advisory Board in order to gather their insight on the challenges they have faced along their shared services journies.

How to Tailor Shared Services for Your University: An Information Technology Perspective

We linked up with keynote speaker, Dr. Michael H. Hites, Senior Associate Vice President & Chief Information Officer, Administrative IT Services, University of Illinois System to get his expertise on how IT can be so crucial to adding value to shared services.


PDF

2nd Shared Services in Higher Education Prospectus

Be the first to secure exclusive sponsorship and exhibition opportunities through Thought Leadership Sessions, Benchmarking Workshops, Innovation Think Tanks, Interactive Discussion Groups and more. Download the Sponsorship Prospectus to see how you can get involved today!

Fast Track Your Attendance

CURRENT ATTENDEE SNAPSHOT - Shared Services in Higher Education Summit

Will we be adding your name to the list? Download the Current Attendee Snapshot to see who you can expect to network with on-site. Don’t forget to check out the last page for exclusive opportunities available to network with our high-level audience at this year’s event!